The hotel offers amenities for your comfortable stay and unforgettable experiences
Refreshing Pool!
“The pool was a great escape and had perfect temperature for family fun, with the hot tub adding extra relaxation.” view full review
Spacious Rooms!
“I was pleasantly surprised by the size of the rooms, providing ample space to unwind and enjoy our stay.” view full review
Fully Equipped Kitchen!
“The kitchen had all the essentials and more, making it easy to prepare meals during our stay.” view full review
Comfy Beds!
“The beds were incredibly comfortable, ensuring a restful night's sleep after our busy days.” view full review
General
No smoking on site
Internet access
Parking
Safe deposit box
24-hour reception
No pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Luggage storage
Lift
Currency exchange
ATM/Cash machine
Vending machines
Smoke detectors
Fire extinguishers
Key card access
Key access
Sports & Fitness
Fitness centre
Guest Parking
Cookware/ Kitchen utensils
Services
Housekeeping
Dry cleaning
Dining
In-room breakfast
Restaurant
Business
Business centre
Meeting/ Banquet facilities
Fax/Photocopying
Facilities for people with disabilities
Toilet for disabled
Spa & Leisure
Indoor swimming pool
Leisure/ TV room
Jacuzzi
Room features
Free Wi-Fi in rooms
Air conditioning
Heating
Mini-bar
Sitting area
Tea and coffee facilities
Dining table
Ironing facilities
Bathroom
Free toiletries
Self-catering
Cookware/ Kitchen utensils
Media
Flat-screen TV
AM/FM alarm clock
Room decor
Carpeted floor
Show more
Location
2852 Douglas Street,
Victoria,
Canada,
V8T 4M5,
British Columbia
Map view
street view
2852 Douglas Street,
Victoria,
Canada,
V8T 4M5,
British Columbia
City landmarks
Museum
Royal BC Museum
2.2
km
Victoria
Inner Harbour
2.1
km
Public Building
British Columbia Parliament Buildings
2.2
km
Park
Beacon Hill Park
3.1
km
Castle
Craigdarroch Castle
2.6
km
500 Fisgard St
Chinatown
1.3
km
Park
Fisherman's Wharf Park
2.3
km
Museum
Miniature World
2.0
km
Zoo
Victoria Bug Zoo
2.0
km
Stadium
Save-On-Foods Memorial Centre
1.1
km
2616 Pleasant St
Point Ellice House
940 m
800 Johnson St (Vancouver Island -- 90 minute ferry ride from Vancouver)
Craigflower Manor and Schoolhouse
1.4
km
Victoria
Government Street
1.8
km
Chinatown
Fan Tan Alley
1.3
km
634 Humboldt St Bc
The Maritime Museum of British Columbia
1.3
km
430 Belleville St
Black Ball Ferry Line
2.1
km
Gym
Crystal Pool
1.2
km
Public Building
Victoria City Hall
1.3
km
Shopping Area
Mayfair Shopping Centre
1.2
km
Square
Bastion Square
1.6
km
Topaz Ave & Finlayson Street & Blanshard Street
Topaz Park
900 m
Museum
Helmcken House
2.2
km
Church
St Andrew's Cathedral
1.8
km
189 Dallas Rd
Victoria Harbour Ferry
1.0
km
Gallery
Art Gallery of Greater Victoria
2.5
km
Gallery
Bateman Foundation Gallery of Nature
2.1
km
Park
Centennial Square
1.3
km
Shopping Area
The Bay Centre
1.8
km
Park
Summit Park
1.7
km
Victoria
Old Town
2.3
km
Nearby
2725 Rock Bay Ave
The BC Ale Trail
260 m
Restaurants
Wheelies Motorcycles & Cafe
430 m
2620 Rock Bay Ave
Pizza Al Forno
570 m
G-456 Gorge Rd E
Subway
570 m
456 Gorge Rd E Ground Floor
Parachute Ice Cream
680 m
105-2626 Bridge Street
Wendy's
680 m
776 Bay Street
Fresh Cafe
790 m
415 Dunedin St # 1
Young's Restaurant
870 m
2638 Quadra St
Reviews and Ratings
Feedback from previous guests about their experience.
70%
liked the hotel and would stay again
Friendly staff
Good location
Room changes
Parking access
7.0/10
Very good
Rooms
7.3
Location
6.8
Service
8.5
Dining
6.3
Guest reviews
7.0/10
based on 5 reviews
7.6
7.6/10 based on 400 reviews
John
United Kingdom,
November
2023
7.8/10
The hotel offers clean and quite big rooms, with a nice in-house pub and a smallish breakfast venue. The staff showed mixed attitudes, with some being amazingly friendly and helpful, while others seemed reluctant to accommodate requests. The location is excellent, practically downtown, with good and friendly staff serving. The dining experience left a bit to be desired but offered good value for the money. Overall, the hotel scores highly in terms of location and service.
Rooms
8.0
The rooms were clean and quite big.
Service
7.0
The staff showed mixed attitudes, with some being amazingly friendly and helpful, while others seemed reluctant to accommodate requests.
Location
9.0
The location is excellent, practically downtown, with good and friendly staff serving.
Dining
7.0
The dining experience left a bit to be desired but overall good value for the money.
Facilities
8.0
The hotel offers dry cleaning and housekeeping services.
Tony
United States,
July
2023
7.4/10
My stay at the hotel was a mixed experience. The rooms were wonderful but getting switched without prior notice wasted 3 hours of my vacation. The housekeeping could improve in terms of notifying about room changes and ensuring room supplies match the charged amount.
Rooms
7.0
Despite the switch that disrupted my plans, the room itself was wonderful.
Service
9.0
The staff was friendly and helpful, even offering me great recommendations for nearby places.
Location
6.0
The location was good, close to the downtown area but the underground parking was hard to access from any direction. There were some concerning aspects like drug-addicted people loitering around.
Dining
8.0
The dining experience was very good, and I appreciated the hand-pulled noodles offered.
Facilities
7.0
The hotel facilities were satisfactory, but improvements could be made in terms of room notification and supply management.
Friendly staff
Room changes
Mick
United Kingdom,
June
2023
6.8/10
The hotel had its ups and downs. While the rooms were comfortable despite some cleanliness issues and lack of proper lighting, the staff was notably friendly and helpful. The location was convenient but noisy at times. The dining experience was average, and the facilities were satisfactory for the price paid.
Rooms
7.0
The rooms were comfortable despite some cleanliness issues and lack of proper lighting.
Service
9.0
The staff was notably friendly and helpful throughout my stay.
Location
6.0
The location was convenient but noisy at times.
Dining
5.0
The dining experience was average.
Facilities
7.0
The facilities were satisfactory for the price paid.
friendly staff
cleanliness issues
Judith
United Kingdom,
May
2023
6.6/10
The hotel had a bit of a hiccup with room cleanliness, but thankfully, they are renovating those areas. The kitchenette and TV setup were nice, though. The staff managed to deliver my phone promptly to Parksville, and they were incredibly friendly and helpful during our family reunion. Dry cleaning and housekeeping services were top-notch. The location on Douglas was a bit bustling and noisy, making it less enjoyable for walks. However, being close to the Midtown Plaza Shopping Centre was convenient.
Rooms
7.0
The renovation is underway, addressing the cleanliness issues. The kitchenette, TV, and couch area were pleasant.
Service
9.0
The staff went out of their way to make our family reunion memorable. The delivery of the phone to Parksville was a great touch.
Location
6.0
On Douglas, it's a bit hectic and noisy, not the most serene area for a family vacation. However, being close to the shopping center was convenient.
Dining
5.0
I found better breakfast options elsewhere for the price offered in the restaurant. The Sicilian pastry was a nice touch.
Facilities
6.0
The in-house pub and small breakfast venue were charming, but the surroundings weren't the best for a family vacation.